Shipping policy
Shipping Policy
Processing time: All orders are processed within [1–3] business days. Orders are not processed or shipped on weekends or UK public holidays.
Shipping destinations: We currently ship to the United Kingdom and internationally.
Estimated delivery times:
- UK Standard: [3–5] business days
- UK Express: [1–2] business days
- International: [7–14] business days (varies by destination)
Shipping costs: Shipping costs are calculated at checkout based on your location and chosen delivery method.
Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number where available.
Customs & duties (international orders): International customers are responsible for any customs fees, import duties, or taxes applied by their country. These charges are not included in the order total.
Lost or delayed orders: If your order has not arrived within the estimated timeframe, please contact us at shop@byzeyy.com and we will investigate promptly.